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24/7 Roadside Assistance & Towing

As a Guardian dealer, we are please to offer our mutual customers the peace of mind and value associated with our 24 / 7 Towing and Roadside Assistance program. The 24/7 Roadside Assistance is INCLUDED AT NO ADDITIONAL COST and ALL COVERAGES EXCEPT POWERTRAIN. The benefits apply regardless of the term of the contract – 3 months to 60 months (New and Late Model Extended). This is a wonderful benefit for all to increase the consumer’s awareness of the quality and integrity of your dealership and Guardian.



In the event of an emergency breakdown, you can call us toll-free:

The following highlights are important for the dealer to understand:

  • Every contract has the important information and details on the bottom part of the contract application. As a dealer, please be sure to explain the procedure to the customer.
  • Explain that in the event of a disabling breakdown the customer is to call 1-800-293-3543 and the customer’s member number is Guardian Warranty’s contract number that is issued to the customer on the acceptance card.
  • There is a maximum use of five (5) road services, any combination thereof, available per contract.

1. EMERGENCY ROAD SERVICE / TOWING
The customer is covered up to $35 for the road service and up to $50 per towing disablement
Up to 25 miles

2. BATTERY SERVICE
If the battery fails, a jump-start will be applied to the disabled vehicle.

3. FLAT TIRE ASSISTANCE
Due to a flat or damaged tire, a service vehicle will be dispatched to change the spare from the tire mount to the wheel axle.

4. LOCK-OUT SERVICE
If the customer should happen to lose or lock their keys in the vehicle, a locksmith or service vehicle will be sent to assist.

5. FUEL / FLUID DELIVERY
If the customer’s vehicle requires an emergency supply of gasoline, diesel fuel, oil or coolant. Customer pays for the materials used.





We offer professional claims coverage anywhere in the United States and Canada. Approved repair facilities can obtain authorization by contacting our claims department PRIOR* to any work being done on your vehicle. Prompt payment of claims are made directly to the repair facility within 5 days.


*For claims department reporting contact our toll-free number:





   
GWC - Guardian Warranty Corporation

1-800-482-7357

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